The City of Methuen has prepared a short video for all the citizens on what preparations the city is taking to keep everyone safe during the Covid-19 situation.
Mayor Neil Perry, Chief Joseph Solomon and Fire Chief Tim Sheehy will continue to update our residents on how they can access city services during this difficult time.
Please remember that essential emergency services will continue to be available 24 hours a day, seven days a week. Our police and fire department first responders are here for the community as we have always been.
Public access to Methuen City Hall is by appointment only for certain essential services. For the most updated services that are available at City Hall, please visit the following link:
The Methuen Police Department is currently closed to the public for normal business and open for emergency services. In an emergency situation, residents should call 911 and officers will respond to address the situation. For non-emergency matters, we are asking residents to please call the Police Department at 978-983-8698. Many services (such as requesting a police or accident report or firearms licensing) can be requested on-line by visiting the Methuen Police Department web site:
All fire stations in the City of Methuen are temporarily closed to the public for non-emergency services. Methuen residents can access non-emergency services (such as applications for smoke and CO detector permits) by visiting the Methuen Fire Department web site:
We would also like to take a moment to remind residents, those who work in the City of Methuen and visitors of Methuen to sign up for Methuen Smart911 Alerts. Smart911 allows residents to sign up online and provide vital information to 911 call takers during an emergency, allowing first responders to make faster and more informed responses. Residents and visitors can create a safety profile for their whole household that includes any information they might want 911 dispatchers and first responders to have in the event of an emergency, such as allergy information or pre-existing medical conditions. You can sign up by clicking the below link:
During this difficult time, we will continue to provide the most updated information available for all our residents to keep your families safe.
Rest assured your local government and first responders are hard at work preparing, planning and working towards preventing major disruptions in the services they provide.