According to National Grid US, they will never demand payment over the phone for past due balances. Please share this notice with your family and friends so they do not fall prey to these scammers.
— SCAM ALERT —
One of our officers received a scam phone call yesterday. A person claimed to be calling from National Grid insisting that there was an unpaid past due balance. The caller demanded immediate payment or else power to the business would be shut off. The number displayed on the caller ID was 1-888-840-9880, when called the recording gives National Grid’s name and then goes into recorded prompts for different options to choose from depending on the nature of the call. This is NOT the phone number for National Grid US.